Job Description

Description

Select Staffing is looking for Data Entry Clerk for an Ambulance Service Co.

Temp to hire

Hours can vary from 6:30a to 6:30pm

Monday thru Friday

$17 to $18 an hour DOE

Responsibilities:

Data Entry Clerk that is proficient, with high productivity, accurate, detail orientated, and reliable. 

Minimum of 50+ words a minute and high KPH (10 key) due to the volume of data that would be completed on a daily basis. 

Develop and maintain positive customer or partner relationships. Maintains prescribed standards of quality in all research, customer and partner contacts/service functions and promotes customer satisfaction/loyalty through quality contact and timeliness of responses, achieves quality audit results as required.

Assists in the development of documentation of process and procedures into functional process improvements to enhance overall level of service to our customers and partners.  Uses the Improvement model, identifies patterns in call inquiries/grievances, conducts root cause analysis in resubmitted and adjusted claims and reports to management team.

Research inquiries/special projects as requested and responds to customer, partner or other business units to ensure accuracy of benefit interpretation with results of research and resolution and within required timelines. 

Participates as an effective and active team member both individually and in a team environment. Participates in a value-added manner as a team member to internal teams as well as other process improvement teams (i.e. QCC) and initiatives.

*Assist in coordinating (when necessary) meetings with customers or partners for training, contracting, and reporting.

*Perform other functions as required.

Requirements:  

• One to three years office experience.
• Data entry, typing 50 WPM
• Demonstrated ability to communicate effectively  via telephone with members, and office staff. 
• Written?communication skills as well as business writing and presentation skills are required. 
• Requires strong organizational skills.
• Requires ability to retain plan details and basic medical terminology. 
• Must be able to work cooperatively with other?employees and function under pressure. 
• Demonstrated ability to sustain quality standards. 
• Must be able to provide ability to type 340 WPM with 90% accuracy.

#nowhiring 

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