Dispatcher Job at Dawson's Electric & Air, Raleigh, NC

WElnRkpjOEt2NVI3V3hSTnhIekFONlNI
  • Dawson's Electric & Air
  • Raleigh, NC

Job Description

Your Peace of Mind is our Priority

Dawson's Electric & Air – Where Your Peace of Mind is Our Priority

Are you ready to leave behind a job that feels like just a grind and step into a role that values your expertise, respects your time, and rewards your drive? At Dawson’s Electric & Air, we don’t just offer jobs—we create careers where freedom, security, and personal growth thrive. Join a team that values your family time, empowers your ambitions, and provides a workplace that feels like home. Your peace of mind is our priority. Together, let’s build your future while delivering five-star service to our clients.

Dawson’s Electric & Air is a family-owned service company providing electrical and HVAC solutions across the Triangle area. We’re looking for a full-time, on-site, detail-oriented and proactive Dispatcher to coordinate our daily operations and keep our team of electricians and HVAC technicians running efficiently and on time.

What You’ll Do

  • Dispatch licensed electricians and HVAC technicians to service calls based on skillset, job type, and location

  • Manage and adjust daily schedules to ensure maximum team productivity and customer satisfaction

  • Work closely with our Customer Service Representatives to match calls with technician availability

  • Make outbound calls to confirm, schedule, or reschedule service appointments

  • Answer inbound calls with professionalism and urgency

  • Maintain accurate records, job notes, and calendar updates in our scheduling system

  • Coordinate appointment logistics and support office operations as needed

What’s in it for You?

  • Pay Range: $45,000-$65,000/year

  • Schedule: Monday-Friday, 7:00AM-4:00PM on-site in our Fuquay Varina office with occasional on-call requirements

  • Bonuses & Extras: Overtime pay, performance bonuses, and bonus opportunities

  • Perks & Benefits:

    • Medical, Dental, Vision

    • 401(k) with Company Matching

    • Paid Holidays & PTO

    • Paid Job Trainings & Continued Education

    • Health Savings Account (HSA)

    • Life Insurance

    • Employee Discounts

    • Uniforms

    • Referral Program

Why You’ll Love It Here

  • We’re a tight-knit, family-run business that treats people like people—not numbers.

  • Your voice counts. Your impact is felt daily.

  • We’re big on teamwork , support , and growth .

  • Get trained, get better, and take on more with the backing of leadership who actually has your back.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

  • Experience with Electrical & HVAC trades preferred

  • Experience using ServiceTitan or other home services CRM platforms preferred

  • 1–2 years of experience in dispatching, scheduling, or administrative support

  • High School diploma or equivalent

  • Strong communication and multitasking skills

  • Detail-oriented with solid organizational habits

  • Comfortable using computers, printers, and basic office tech

  • Willingness to take and pass in-house assessments (including DISC)

  • Must pass a background check and drug test

Dawson's Electric & Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red

Job Tags

Permanent employment, Full time, Work at office, Monday to Friday,

Similar Jobs

Guangzhou Synergy Translations Co., Ltd.

Javanese-English Translators Needed Job at Guangzhou Synergy Translations Co., Ltd.

 ...for several Javanese-English translators to participate in our online language quality assurance project. Responsibilities include:...  ...section and provide suggestions for modification.Translation Proofreading:Check if the translation is consistent with the formatted text... 

LinkedIn

Principal Architect, Financial Data Governance Job at LinkedIn

 ...are seeking a strategic and technically adept Principal Architect to lead the design and execution of our Financial & Corporate Data Governance architecture. As Finance evolves into a data-driven, AI-enabled function, this role will be foundational in shaping how we... 

PeopleReady

Stucco Mason Job at PeopleReady

 ...PeopleReady of Tucson, AZ is now hiring Stucco Masons!Apply today and you could start as soon as tomorrow.**As a PeopleReady associate you'll benefit from:**+...  ...+ The choice of long-term positions for steady work or short-term positions for extra cash+ The convenience... 

Hermitage Hall

Recreational Therapist Job at Hermitage Hall

 ...thorough manner to include: social skills program; recreational therapy program; off-campus therapeutic activities; treatment planning;...  ...Master's/Bachelor's Degree in Expressive Therapy, Music Therapy, Art Therapy, or Dance/Movement Therapy with board certification/licensure... 

Quality Healthcare Staffing

Experienced Cleaners Job at Quality Healthcare Staffing

 ...problem-solving abilities Highly responsible & reliable Ability to work cohesively as part of a team Responsible for all basic cleaning in and around residences or office buildings. Cleans floors and rooms. including dust mopping, damp mopping, sweeping,...