Job Description
HIRING NOW
We're looking for the very best tax preparers! With over 6,000 locations across the USA, Jackson Hewitt Tax Service is one of the nation's largest tax service providers. We are seeking experienced tax preparers to serve clients in our High Desert offices in Hesperia, Victorville, Adelanto, Barstow, and Apple Valley.
If you know taxes and have experience delivering exceptional service in a retail environment, then we want to meet with you!
Your Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.
Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
Flexible Schedules Available: - Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
What you'll do here: As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms. You will also provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.
- Conduct face-to-face tax interviews with clients.
- Generate business growth, increase client retention, and offer additional products and services.
- Answer client calls.
- Answer tax related questions and provide future tax planning to clients.
- Marketing and business generation efforts.
- Support office priorities through teamwork and collaboration.
- Mentor and support teammates, providing guidance and in some cases acting as a lead.
- This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.
Skills you'll bring for success: - 2+ seasons of previous tax experience
- Experience completing individual income tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience working in a fast-paced environment
- Strong attention to detail and accuracy
- CTEC certification required
- Bachelor's degree in accounting or related field preferred
- Tax school Instructor, Remote Support, or Call Center certification a plus
- Bachelor's degree in accounting or related field a plus
- Enrolled Agent license is a plus
- PTIN Certification: Yes
Base pay is based on experience. You will earn seasonal bonuses in addition to your base pay!
Job Tags
Permanent employment, Full time, Part time, Work at office, Remote work, Flexible hours, Night shift, Weekend work, Day shift, Weekday work,