Hardware Technician Level 1
Location: Columbia, MD
Clearance Required: None
Compensation Range: $55,000 – $72,000
We are seeking a Hardware Technician Level 1 (IT Field Support Specialist) to join our team. In this role, you will be responsible for supporting, troubleshooting, and maintaining computer systems, peripherals, and related equipment across multiple sites. This is a hands-on position that involves site surveys, installations, and providing end-user training and support.
This position requires a proactive problem-solver with strong technical skills, attention to detail, and the ability to work independently while supporting mission-critical systems.
Vanquish Inc. provides technology consulting services and managed services to government organizations. Our team consists of experienced professionals with a proven track record of success in delivering innovative solutions to meet our client's needs. We cultivate the right people, skills and technologies to help organizations solve and conquer their technological challenges.
Conduct site surveys to assess and document current site configurations and user requirements.
Analyze existing requirements and prepare specifications for hardware acquisitions.
Develop and manage hardware installation schedules.
Document configuration changes with accurate site drawings.
Install, configure, and maintain computer workstations, printers, peripherals, and teleconferencing equipment, including associated cabling.
Troubleshoot, repair, and test hardware, software, and communication systems.
Provide training to site personnel on proper hardware usage.
Maintain government and/or vendor-manufactured fiber optic, Ethernet cables, and telephone systems.
Provide remote and on-site technical support to end users.
Education/Experience:
High School diploma/GED and 0–2 years of relevant experience with 8570 Certification (Security+ preferred).
An AA or BS in a technical field may substitute for years of experience.
Technical Skills:
Strong ability to install, repair, and troubleshoot computer hardware and peripherals.
Proficient in installing Windows OS, applications, antivirus software, and patches.
Familiarity with Active Directory security and policies.
Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Access).
Ability to interpret technical manuals and schematics.
Skilled at remote user support and issue resolution.
Other Requirements:
Must hold a valid driver’s license with an acceptable driving record.
Ability to lift up to 50 pounds and operate a company vehicle.
Willingness to perform physical tasks such as lifting, kneeling, crawling, and working in tight spaces.
Availability to work an 8-hour shift between 6:00 AM – 6:00 PM , as scheduled by management.
New hires will complete a 2-week training program .
This position involves significant hands-on technical work and occasional travel to different sites.
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