This internship will be a pivotal role within our team, supporting users, streamlining internal processes, and facilitating communication between departments and customers. The role will provide hands-on exposure to customer support, marketing, community engagement, product testing, grant research, and spatial technology exploration. As an intern, you’ll also assist in grant proposal development, contributing to the identification and pursuit of funding opportunities. This internship is perfect for someone who is eager to dive into the tech industry, work with emerging technologies, and develop skills in digital tools, product thinking, and grant writing.
Key Responsibilities
Support:
Content Creation and Community Engagement:
User Feedback Analysis:
Grant Research and Writing:
App Support:
Collaboration:
Social Media and Community Building:
Grant Opportunity Evaluation:
Product Testing and Internal Operations:
Participate in product testing initiatives, including bug reporting, providing feedback on new features, and suggesting improvements.
Assist with various internal operations, such as project management, documentation, meeting coordination, and administrative tasks.
Education and Interest: A current student or recent graduate with a strong desire to learn and contribute in a fast-paced and dynamic tech environment. A genuine interest in marketing, community engagement and/or grant writing is highly desirable.
Customer Service and Communication: A customer-centric mindset with a passion for providing excellent service and support to users. Exceptional research, analytical, written, and verbal communication skills to effectively interact with users and convey information clearly and concisely.
Technical Skills and Organization: Proficient in using technology and various software tools. A demonstrable interest in mapping technologies, spatial solutions, and/or geographic information systems (GIS). Highly organized and detail-oriented with the ability to manage multiple tasks and responsibilities across different functions.
Prior Experience: Experience in customer service, technical support, or user engagement roles. Familiarity with grant databases, grant writing processes, or previous experience in securing funding is a plus. Exposure to spatial technology, mapping software, geospatial analysis tools, or GIS applications is beneficial. Strong skills in content creation, social media management, digital marketing, and community building are highly valued. Experience with project management tools and methodologies is an asset.
Additional Skills: A strong interest in mapping, spatial technologies, and their practical applications. Ability to work independently, take initiative, and manage multiple tasks simultaneously. A team player with a positive attitude and a willingness to learn and adapt in a rapidly evolving environment.
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