Job Description

About Us: Sutong Tire Resources, Inc. is a premier provider of tire, wheel, and assembly solutions in the United States. Established in 1993, we are a major supply chain integrator with direct manufacturing relationships to ensure our customers receive high-quality, reliable products. With distribution facilities across multiple states and a headquarters in Hockley, TX, we serve a wide range of industries with exceptional service and integrity.

Position Summary: We are looking for a highly organized and proactive Sales Assistant to join our team in Hockley, TX. This individual will support the sales team with administrative and customer service tasks, helping to streamline operations and enhance customer satisfaction. The ideal candidate will be detail-oriented, tech-savvy, and capable of thriving in a fast-paced environment.

Essential Functions: 

• Process and monitor imports shipments and orders.
• Prepare documentation, request for rates, quoting, send arrival notices, work orders, bill of lading, picking list and invoicing customers.
• Track and trace orders and shipments.
• Provide excellent customer services.
• Process orders received by email.
• Coordinating warehouses, truckers and customers for delivery. 
• Retrieve data from database and spreadsheets for past and current orders.
• Create and maintain spreadsheets for large product orders that contains customer information, product items, quantities, and pricing (without mistakes).
• Bring unresolved issues to the attention of the supervisor.
• Other duties as assigned. 

 
Required Skills and Qualifications:  

• High School Graduate or General Education Degree (GED).
• Microsoft Office knowledge, specifical proficiency in Excel.
• Strong oral and written communication skills.

Preferred Skills and Qualifications:  

• 2 years of data entry.
• 2 years of Customer Service Experience.
• Strong Computer Skills - Proficient in MS Excel, MS word.
• SAP experience a plus!

Sutong Tire Resources Offers: 

• Competitive Pay (commensurate with experience and ability)
• 100% paid employee-only medical 
• Additional optional benefits – family medical, dental, vision
• Paid PTO
• Growing company with opportunity to accelerate your career 

Schedule: M-F, 8-5pm
Full-time, non-exempt

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